The central call of the car insurers is now also available via the landline number (0 40) 300 330 300. For example, you can save callers with landline flatrate, if you want to ask the opposing insurance after an accident. This is where the service company of the Total Association of the German Insurance Industry (GDV DL), which operates the hotline. Furthermore, the central call remains under (0 18 02) 50 26. At this number, 6 cents per call from the fixed network fally, but mobile phone users pay up to 42 cents per interview.
Again, the central call of the car insurers is called according to own data about 2.1 million times in order to determine the opposing insurance after an accident. For comparison: In the early 1980s, it was only about 380.000 calls a year. Today, a total of 180 employees in the Hamburg headquarters on average of almost 5800 calls daily.
Arranger abroad comes about 30.000 calls per year, mostly in the summer months. Then, since 2003 at the same time, the central call is determined, since 2003 at the same time the national information point for accident damage abroad, for the German road users also the so-called claims regulatory representative of foreign insurance companies. According to GDV DL, there is one in every EU member country as well as in Iceland, Liechtenstein, Norway and Switzerland.